Research Area Trust Management
Trust management is of high importance for today’s leaders. Business science, humanities, psychology and politics also view the field of trust research as decisive. That is because trust fosters success in business relationship and is responsible for personal well-being.
To develop a comprehensive understanding of trust, we focus on multi-level research and combine the organisational and individual level. Within the individual level of trust analysis, we explore the trust development process in (virtual) teams and in leader-follower relationships. We also try to detect how stakeholders of an organisation regain trust in representatives, leaders and co-workers, as well as how they can re-establish trust in the organisation. Within the organisational level of trust analysis, we take the perspective of the institution. Thereby we try to determine how the organisation can rebuild trust towards its stakeholders. Among other areas, we focus on the financial sector and the continuing crisis of trust.