NPS – The One Measure You Really Need to Grow?

Artz, Martin

Keywords

Management Accounting; Performance Measurement; KPI

Cite as

Artz, M. (2017). NPS — The One Measure You Really Need to Grow?. Controlling & Management Review (ZfCM), 61(1), 32–38.

Details

Publication type
Research article (journal)

Peer reviewed
No

Publication status
Published

Year
2017

Journal
Controlling & Management Review

Volume
61

Issue
1

Start page
32

End page
38

Language
English

ISSN
2195-8262

DOI