From automation to symbiosis: How generative AI is reshaping knowledge work
As part of the Paper Development Workshop in Bern, which brought together selected PhD researchers working on human–AI collaboration in organizational contexts, ChanCe researcher Letizia Tschetsche presented her ongoing research on generative AI (GenAI) in knowledge work.
Focusing on reputation-sensitive, cross-functional settings such as corporate communication, where teams take on quality assurance roles for corporate communication, her work examines how generative AI is embedded in everyday workflows and how it reconfigures professional roles and interactions.
