Women believe in yourselves! Perceived self-efficacy during organisational change in the transport sector

Nienaber, A.-M.; Woodcock, A.; Soares, A.; Searle, R.


This study contributes to our understanding of the role of women as change agents, driving organisational change within male-dominated transport departments of local authorities. It is proposed that in such contexts, female change agents have to achieve higher levels of self-efficacy to perceive the same level of job satisfaction as men. We applied a mixed-method design, conducting two studies based on data from 71 specialists – change agents - working in the transport or mobility departments of seven local authorities participating in the H2020 CIVITAS SUITS project, from six different countries, Greece, Spain, Italy, Romania, United Kingdom and Lithuania. The first quantitative survey showed that female change agents require higher levels of self-efficacy during organisational change to perceive the same levels of job satisfaction as men. The second qualitative study (focus groups) provided more in-depth explanations of these results. This allows us to derive clear managerial implications to prevent decreases in women’s well-being and strengthen their resilience and health during change.

Change Agent; GenderM Self-Efficacy; Job Satisfaction; Organisational Change; Transport Departments

Publication type
Research article (journal)

Peer reviewed

Publication status
accepted / in press (not yet published)